About half of CTA buses surveyed fail to run on schedule, and they are frequently bunched together when they arrive at bus stops, a study issued Tuesday by commuter advocates found.
The No. 50 Damen Avenue bus had the worst record, arriving on schedule only 13 percent of the time, according to the study by the Campaign for Better Transit. The No. 66 Chicago Avenue route had the worst bunching of buses, the study found.
“Riders on the 14 lines we surveyed experience hard-to-predict arrivals, long waits and frayed nerves,” the study said.
The good news is that riders on the most heavily traveled CTA bus routes will, on average, wait no more than 15 minutes for a bus, the study found.
But “30- to- 40-minute [waits] were plentiful on some routes,” the study said.
CTA officials disputed the report’s accuracy and said 91 percent of the routes run on time.
