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Tim Sanders defines likability as “an ability to create positive attitudes in other people through the delivery of emotional and physical benefits.” Below, he outlines what he believes are the four aspects of likability:

FRIENDLINESS: Expressing a liking for another person; communicating welcome.

RELEVANCE: The extent to which you connect to another’s wants and needs.

EMPATHY: Readily comprehending the feelings, thoughts and motives of another person.

KEEPING IT REAL: It is important to be “factual and actual” rather than trying to present an image to the world.

To test your likability, take Sanders’ L-Factor quiz at www.timsanders.com.

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Edited by Tran Ha (tha@tribune.com) and alBerto Trevino (atrevino@tribune.com)