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There was a time when, if you wanted excellent service and top quality goods in Chicago, you knew exactly where to go: Marshall Field and Co.
But for at least 10 years, Field’s has been nothing more than another run-of-the-mill retail-mall anchor.
The legendary service and top-quality merchandise are long gone, so does it really matter if the name is still there?
I think Marshall Field would have rather seen the store’s name retired than to have his name associated with an average department store.
