The city of Chicago is, like, a total Stiffly Stifferson when it comes to the noise code. Just look at all these “rules”:
*No operating construction equipment between 8 p.m. and 8 a.m. within 600 feet of residential building or hospital.
*No person on a private open space (such as back yard or porch) may employ device that amplifies sound between 10 p.m. and 8 a.m. that is louder than average conversational level.
*No establishment holding a liquor license shall operate equipment that amplifies sound greater than 55 decibels when measured from a dwelling.
*No steam whistles for commencing and suspending work, except in emergency situations.
Well, great. Take away our steam whistles, you might as well take away the foundations of civil liberty.
Unfortunately, these rules (the complete ordinance is at www.cityofchicago.org) don’t apply for your loud neighbor playing Led Zeppelin IV at 3 a.m. What can you do in that situation?
In Chicago, there’s a dedicated number for such problems: 311. Depending on the severity of the situation, the noise complaint would be handled by the city’s Department of Environment, which might send an inspector to investigate. If it’s an emergency, call 911 (the next-door tenant watching “Star Wars” on his surround-sound system is not an emergency).
In the suburbs, try calling the town’s non-emergency police number first. Make 911 your last option.
If you’d rather settle your noise issues diplomatically, consider these simple tips from Marilyn Smith, executive director at the Center for Conflict Resolution:
*”Attempt talking to the neighbor who’s causing the noise when it’s not a problem. Banging on the door in the midst of the problem is rarely as successful.”
*”If you have to confront right then and there, follow the golden rule: make the kind of request you would want made to you. If you’re upset, do your best to contain your emotions.”
*”During the confrontation, try to explain what makes it a problem. For example, instead of demanding them to shut off their music, say you’re trying to put your children to bed.”
*”When people are angry, they escalate the situation without trying the simplest approach first. Talk to the neighbor before calling the building manager. Call the building manager before calling the police.”
*”If your neighbor is willing, try mediation using a neutral facilitator.” Smith’s organization, the Center for Conflict Resolution, offers a free mediation service in settling neighbor disputes. Call 312-922-6464 or visit ccrchicago.org.
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kpang@tribune.com
