Besides being surrounded by stupidity in national and local government, United Airlines adds stupidity, defying what common sense would dictate. You do not put a living, breathing animal in the overhead bin.
I read that United has been having difficulties (I fly American), but what is its criterion for the employment of people who represent it? Is cash flow so bad that it is skimping on basic intelligence for people who represent it? I hope that the owner of that puppy, who was traveling with her children, sues United for negligence.
While my dog was alive, I traveled back and forth to Florida with him under the seat. He was a trooper, even though I knew he was frightened.
I know other passengers tried to take the side of the owner of the puppy, but people, would you have let this employee of United put a baby in the overhead bin? See something, do something. Power in numbers.
— Sandra Sneider, Northfield
