Carol Kleiman

Four decades ago, when I was a part-time copy editor and freelance writer for the Chicago Tribune, a suburban wife of an executive and mother of three children, the features...

Dear Coach: I have received comment cards from customers praising my high-quality, personalized service. I'm looking for another job and wonder if I could show some of these cards to...

Though most referral programs are successful and most of the new hires do very well and are more productive employees, things may start to go downhill if the employee who...

In 2003 Heather Resnick of Thornhill, Ontario, took a government-sponsored course on professional assessment. "I was almost 50 years old, I'd been an at-home mom for 20 years, and I...

Dear Coach, When I was interviewed for my new job I was told by the human resources person the salary for the job was in a certain range. I agreed...

A really important tool for job seekers in today's tight market is a job description that clearly and fully explains exactly what the employer wants. Especially in a classified ad....

Work/life professionals, and work/life columnists, have long blamed managers for not understanding the need to institute flexible policies and other supportive programs--this despite the fact than an increasing number of...

Dear Coach, I've been working full time three days a week for the past seven years. Now my youngest child is starting school and I want to work an additional...

Having an up-to-date resume is a must. But there's another kind of resume you might find extremely useful: The "invisible" resume. "There's a physical resume we all work on that...

Ozzie and Harriet no longer represent what is now the typical U.S. family: The days of a traditional family, consisting of a dad who is employed and his wife who...