Column: A cautionary tale about parking boots in Chicago
I recently had my car booted in a Chicago Walgreens parking lot by an employee of Innovative Parking Solutions. I was shopping at Walgreens but because I stopped across the...
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Parents must keep in mind safety features when selecting cars for their teenaged drivers
I remember a few years back you ran a column on the best cars for new drivers. Since things change so quickly in the market, could you help us out...
Survey reveals convenience trumps online security concerns
I was recently contacted by New York City-based Blue Fountain Media, a digital marketing agency that last month conducted a random online survey of 1,017 men and women across the...
Can net neutrality be saved in Illinois?
As you may have heard, national regulations governing net neutrality were officially repealed by the Federal Communications Commission (FCC) last month. For anyone hiding under a rock since last February,...
If I quit my job, will my employer-sponsored health insurance cover my recent medical expenses?
I need some help please. I was hospitalized recently and was discharged the next day. I used my Aetna insurance provided through my employer. Due to my condition, I’m unable...
Owner of defective Lennox AC unit asks: Can I opt out of class action and personally sue dealer who sold me unit?
I purchased a Lennox air conditioner in May 2015. On May 1, 2018, the coil froze. United Heating, who sold me the unit, came out to diagnose the problem. It...
Consumers can file lawsuits and other legal documents online —some free via an online fee waiver
You might have heard about mandatory court costs and filing fees that can result in lower-income individuals being kept in jail for failure to pay or being burdened with insurmountable...
Smartphone apps collect and share lots of user data, but how and with whom?
How do I know if, and what kind, of data my smartphone apps are collecting about me, and more importantly, what they are doing with the data? Is there anything...
Column: Have a kid entering college? Brush up on the law
For those of you with college-bound, or soon-to-be college-bound, children, here’s an eye-opener: When your child turns 18 and leaves for college, many of the legal, parental rights you currently...
Column: Investigating Amazon returns that had to be sent to China for a hefty fee
Dear Help Squad, I purchased four bridesmaid dresses for my daughter through Amazon from Cdress. We initially purchased two dresses that were both too small, so we purchased two more...