McDonald’s to drop foam packaging by year’s end
McDonald’s will stop using plastic foam cups, which keep drinks icy cold but make environmentalists red hot, by the end of this year. The world’s largest restaurant operator quietly disclosed...
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Airlines teaching staff to de-escalate passenger conflicts, but it’s really customer service
Passenger meltdowns are nothing new to the airlines. But the sometimes ugly situations between ticket-holders and airline workers — incidents that frequently go viral — are prompting air carriers to...
An Amazon-Target deal would mean a very different shopping experience
Sooner rather than later, Amazon is going to buy a big, well-known, traditional retailer. When it does, expect the e-commerce giant to take aim at Target. This is not an...
As legalized pot proposals grow, business stakes out its claims, concerns
Plans to legalize the recreational marijuana business in Illinois could really get rolling this year. That’s not to say state lawmakers in 2018 are going to approve pending legislation allowing...
Not much to ‘like’ if Facebook job ads ignore older workers
Older job seekers, who often have a tough time finding employment, now face another painful reality: Social media isn’t their work buddy. Dozens of companies are recruiting workers with ads...
Amazon, Trump and other disruptors rattled Chicago-area business in 2017
Let’s call 2017 the “Year of the Business Disruptor.” It’s an apt title because so many large companies and industries were shaken, or at least stirred, over the past 12...
Just saying ‘zero tolerance’ won’t end sexual harassment. CEOs must back that up.
Business executives are usually lauded for being strong-minded corporate leaders. Yet when it comes to solving the epidemic of workplace sexual harassment, they’re acting like wimps. Lately, companies have been...
Rescinding net neutrality will change the Internet forever, and consumers will pay
The internet — as we know it — is likely to die Thursday at the hands of the Trump administration. What’s more, we’ll be expected to pay for the burial....
Why Boeing can make a brash prediction about beating Elon Musk to Mars
It’s a corporate suit versus a high-tech visionary and the winner gets a trip to Mars. Boeing Co. CEO Dennis Muilenburg recently squabbled online with Tesla co-founder and space travel...
McDonald’s new dollar menu puts it back on top in fast-food frenzy
Having enjoyed the occasional McDonald’s Egg McMuffin, bowl of Panera’s French onion soup and Arby’s roast beef sandwich — not all at once, mind you — I wonder if the...