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SUNDAY PREVIEW – Q

Ten-hut! Here’s how to ship mail to soldiers

By Heidi Stevens
Tribune staff reporter

It sounds like a nice idea, but before you add “Any Wounded Soldier” to your Christmas card list, keep in mind that your well wishes will likely wind up in the trash.

In-boxes are flooded this time of year with mass e-mails urging us to remember our military men and women when we mail our holiday greetings. One note says to direct cards and packages to “A Recovering American Soldier” at Walter Reed Army Medical Center. But Walter Reed says not so fast.

Citing Defense Department policy, the hospital says it can’t accept mail that isn’t addressed to a specific patient. Officials said the decision is intended to protect patients and staff.

But chances are your “Any Soldier” card would never reach Walter Reed anyway, because the U.S. Postal Service refuses to deliver mail with such vague addresses.

“We need to have an exact name and unit and address for someone to send the mail to,” said Mark Reynolds, spokesman for the Chicago-area Postal Service.

If you do have a specific service-member on your list, Reynolds urges you to send your gifts and cards quickly. The Postal Service estimates that mail to Iraq increases around 400 percent over the average weekly volume during the holidays, and the second week of December is usually the busiest. To ensure delivery by Christmas, he recommends mailing “space-available” mail (packages that weigh 15 pounds or less, which are flown overseas on a space-available basis) by Nov. 27. Parcel airlift mail should be sent by Dec. 4 and priority mail by Dec. 11.

The Postal Service has put together a “care kit” for shipping gifts overseas. The kit contains eight priority mail boxes, eight labels, a roll of tape and eight customs forms with envelopes. The box costs $8.95 to ship, regardless of the package’s weight or destination. Call 800-610-8734.

Some more ways to show you care

For those who don’t have a specific soldier to send holiday mail to, here are a couple of suggestions for honoring U.S. troops and their families during the holidays.

• America Supports You, a program run by the Defense Department, offers detailed instructions for sending messages (electronic and snail mail) as well as frequent-flier miles, phone cards, Christmas stockings and other gifts to the troops. Go to americasupportsyou.mil for more information.

• Walter Reed also recommends donating money to the USO (www.usocares.org) or Red Cross (redcross.org).

Shopping’s done, now the hard part: Mailing your goods

By Kiran Ansari
Special to the Tribune

Next to “Happy holidays!” the most frequently heard phrase this time of year might be: “Anything liquid, fragile, perishable or potentially hazardous?”

Answering the question is easy; getting your packages to meet U.S. postal standards can be the challenge.

Q spoke with Tim Ratliff and Mark Reynolds, US Postal Service communications specialists in the Chicago area, for some tips on expediting your holiday shipping.

• Order free Express Mail or Priority Mail boxes, which ship for a flat fee anywhere in the country.

• Wrap your gift and place it inside a mailing box rather than wrapping the outer box; gift wrap is usually thin and can get snagged and torn in the shipping process.

• Cover all previous labels and markings–especially bar codes– with heavy black marker or adhesive labels if you are reusing a box. The only writing on the box should be the destination and return address.

• Do not use flimsy packaging material such as shoe boxes.

• Do not use alcohol boxes for mailing (the postal service has prohibitions related to shipping alcohol and using boxes labeled alcohol).

• Place cushioning such as newspaper or bubble wrap around your items. Close and shake the box; if you hear items shifting, add more cushioning.

• Tape the opening of your package and reinforce all seams with 2-inch-wide tape. Use clear or brown packaging tape only, rather than masking tape or Scotch tape.

• Send perishables such as freshly baked cookies via Express Mail or Priority Mail.

• Send perfume by surface mail only. It is flammable and therefore dangerous to send by air.

• Package fragile items securely. Remind the postal clerk to put the “fragile” stamp on the box; consider buying insurance for the package.

• Use the ATM-like automated postal center kiosks for up to 80 percent of your postal needs; many locations have 24/7 access and accept debit and credit cards.

• Go to usps.com to buy stamps, look up ZIP code information and arrange to have a carrier pick up your packages for free. Weigh the package, calculate and print postage and have the packages ready before the mailman delivers your mail. There is no minimum number of packages required to take advantage of this service. Depending on the size of the package, you can use a kitchen or bathroom scale or buy one from the USPS Web site.

• Add a little pizazz to your holiday cards and packages with customized postage. In fiscal 2007, about 374 million personalized postage stamps were sold; so consider putting your children or your pet on a stamp this year. Go to usps.com for details.

• Send your packages by Dec. 15 (military and international address cutoff dates are even earlier) if you are sending via parcel post. To ensure that your cards or Priority Mail packages arrive before Dec. 25, mail by Dec. 20. If you are opting for Express Mail, the cutoff date is Dec. 22.

The question now: How many shopping days do you really have?

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