I am grateful to Jon Hilkevitch for informing readers in his “Getting Around” column (Metro, Nov. 17) that Delta Airlines has been subjecting its customers to a ridiculously narrow interpretation of the Federal Aviation Administration’s demand that airline passengers produce photo identification.
In the case Hilkevitch reported, Delta had refused to board a passenger who in fact had both a passport and a driver’s license, merely because the passport and the license had expired.
Airlines should be trying to reduce the inconvenience that the FAA’s outrageous requirement causes its passengers, not trying to outdo the FAA in a species of insanity that I had hoped had died along with the Soviet Union. I will make a point of avoiding Delta Airlines until I see some evidence that it is more interested in serving its passengers than in kissing up to the FAA
