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By David Henry and Katharina Bart

NEW YORK/ZURICH, Oct 14 (Reuters) – In spring 2009, senior

Credit Suisse executive Ga “l de Boissard told

colleagues at a strategy meeting that as the bank reshaped its

bond trading business, they needed to remember the five stages

of grief outlined decades ago by psychiatrist Elisabeth

K 1/4bler-Ross.

Denial would come first, followed by anger, bargaining,

depression and finally acceptance, he said.

“It is hard to be present in every business line in a world

where capital is expensive. You have to make some choices,” de

Boissard, now co-head of the Credit Suisse investment bank, said

in an interview.

Credit Suisse has been among the most aggressive banks in

paring back its fixed income, currency and commodities trading

business after the financial crisis. The Swiss bank winnowed

down the 120 product areas it traded in to around 80, through

consolidating some businesses and exiting others altogether.

With Credit Suisse’s strategy now well set, it could be a

template for other European and U.S. banks that are under

increasing pressure from regulators to cut risk-taking, bank

executives said.

Banks are being squeezed on at least two fronts. Revenues

are down by a third since 2009, but funding costs are higher

because regulators are forcing banks to rely less on cheap debt

to finance themselves, said Philippe Morel, a consultant at the

Boston Consulting Group.

The big banks cannot respond by buying one another – the way

companies in the steel, auto and pharmaceutical industries have

done to reduce excess capacity – because regulators do not want

banks to get any bigger, Morel said. The only real option left

for most major banks globally is to voluntarily shrink to be

sufficiently profitable, he added.

Credit Suisse did not have a choice. The Swiss government,

which was shocked by the near-collapse of UBS AG in

2008, moved earlier and more forcefully than other regulators to

require banks to rely less on debt funding and more on equity,

which can cushion them better against losses.

Even though Credit Suisse navigated the financial crisis

relatively well and received no taxpayer bailouts, executives

felt they had to face up to new rules and weaker revenue, and

start cutting. They focused on slashing areas where their market

position was weak and the capital requirements were high, such

as commodities trading.

If they did not make changes, Credit Suisse executives

determined that the investment bank’s return on equity, a

measure of the returns they wring from shareholders’ money,

would have fallen to 10 percent from 19 percent, an unacceptably

low level. With the changes, they aim to get returns closer to

17 percent.

So far, the efforts have paid off – Credit Suisse’s

investment bank posted a return on capital of 18 percent in the

first half of the year, as revenue increased 9 percent, helped

by businesses including fixed-income trading.

“Credit Suisse moved very quickly, to their credit,” said

analyst Chris Wheeler of Mediobanca. “They’re getting much

bigger bang for their

There are risks to Credit Suisse’s strategy. Businesses that

the bank exits may come roaring back, and businesses that it

stays in may produce less profit than expected. What’s more,

rivals with weak hands may be slow to fold, reducing

profitability for everyone else, analysts said.

CUTTING SURGICALLY

UBS AG last year gutted much of its fixed income business

and announced it was eliminating some 10,000 jobs.

The move included closing its distressed-debt

trading desk, which would require a lot more capital under new

rules.

UBS is encouraged by the results so far, a company

spokeswoman said.

So far, stock investors seem to be as well. Since the day

before Credit Suisse announced the acceleration of its

contraction plans in 2011, UBS shares have gained 65 percent,

more than four times the 14 percent rise in Credit Suisse

shares.

But rivals say they are more likely to follow Credit

Suisse’s strategy, which has been more surgical. In 2009, the

bank set its initial course and disposed of businesses that most

obviously would do badly in the new environment, such as trading

with the bank’s own money, and European commercial mortgage

securities.

In November 2011, the bank cut deeper. It slashed capital

for interest-rate and foreign exchange trading by 60 percent. It

rushed out of low-revenue trades that ate up a good deal of

capital because they were not backed by collateral and matured

in 10 to 15 years, or more.

It looked closely at potential profits in businesses where

it was long a laggard. In commodities trading, it ranked in the

bottom tier among global banks. Consulting firm McKinsey said

then that across Wall Street, the return on equity in

commodities was poised to fall from around 20 percent pre-crisis

to around 8 percent after new regulations are fully implemented.

Some decisions were particularly hard. De Boissard remembers

the grief inside the bank, when his team could not offer a

derivative to an Australian company that was looking to borrow

in Swiss francs but pay its debt in Aussie dollars.

“You’d miss a big trade with a client and you’d naturally

get people questioning whether we were doing the right thing,”

he said.

Some people in the bank were reluctant to adapt, de Boissard

said. “I remember saying to people if you are not good at

change, this would be a good time to get off of the platform.”

But from the end of September 2011 through the end of

September 2012, the company slashed risk-weighted assets, a key

indicator of capital needs, by 43 percent in the fixed-income

section of the investment bank. The moves, which included

distributing some risky assets to employees as part of their

compensation (a tactic Credit Suisse had used early in the

crisis) almost immediately lifted returns.

In the first half of 2012, the investment banking segment of

the company reported a return on regulatory capital, known as

Basel 3 capital, of 12 percent compared with 8 percent a year

earlier.

Those returns have edged higher since then, as the company

continued shifting assets, although gains at this point are more

incremental.

FOLLOWERS

Rivals have already shown signs of following Credit Suisse’s

strategy.

Deutsche Bank AG is in the process of deciding

which businesses to continue after concluding that it must purge

as much as 250 billion euros of assets, or 16 percent of total

assets after adjusting for items like derivatives, to meet new

bank safety rules.

JPMorgan Chase & Co is tuning up its business,

albeit less radically. Ita decided in July to sell its physical

commodities business after concluding profits were too slight to

justify the demands the company would face from regulators to

keep it. In September, JPMorgan said it will

quit making loans to students.

Morgan Stanley has stepped back from many areas where

it was once a big player, including trading secured bonds known

as asset-backed securities, in favor of standardized products

that trade on exchanges and require the bank to hold much less

capital.

Many banks are unsure how many businesses may come roaring

back as the economic cycle improves, and how many are

permanently impaired.

Industry analyst Brad Hintz of Bernstein Research sees banks

fighting “a war of attrition over the next three to five

years,” in their fixed-income trading businesses, he wrote in a

report in September.

Another risk is that too many banks will all concentrate on

the same businesses, squeezing out profits.

For example, competition is increasing in processing

businesses, which require little capital because they entail

moving money around the world for companies, governments and

investors.

Outside of fixed-income trading, wealth management could

feel its profits squeezed. Credit Suisse plans to commit the

same amount of capital to private banking and wealth management

as it does to investment banking. Right now, it applies less

than two-thirds as much capital to its private wealth business.

The bank’s chief financial officer, David Mathers, brushed

aside those concerns on a conference call with investors last

month. When asked if profit in private wealth management would

fall, he said that customers care more about good service than

rock-bottom costs, so the business would continue to be

attractive.